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New Directory for Wedbush Futures Division(DDT/Wedbush 客戶期貨部門)
DDT/Wedbush 期貨部門
期貨客戶服務資訊:
For general inquiries, deposits, request for funds or product adds or deletes please use the attached directory so we can assist you as quickly as possible.
CROSSLAND division of WEDBUSH CLIENT CONTACT INFORMATION
Customer Service:
Phone: 312-784-0470 CustomerService@Wedbush.com
o Account Status
o Customer inquires
Statements
Trading Application questions
NewAccounts@Wedbush.com
Professional Service:
Phone: 312-784-0490 ProfessionalServices@Wedbush.com
o Sales
o Clearing Services
o Direct Market Access
o Technologies Server Hosting Services
o Membership Transfers and Leasing Services
Information Technologies:
Phone: 312-786-9915 IT_Group@Wedbush.com
o Market Access Connectivity, Trouble Shooting
Credit/Risk
Phone: 312-784-0413
Risk@Wedbush.com
o Request for funds
o Margin questions
o Requests for Products and limits
Crossland Div. of Wedbush, 141 W. Jackson Blvd. Ste 1740-A, Chicago, Il 60604, 312-786-1930
REQUESTS FOR FUNDS:
ACH, Checks, Cash and Wire Requests
Please send email to professionalservices@wedbush.com or call 312-784-0470. Be sure to include your customer account number.
All customer ACH, Check/s and Wire requests will be ready by the completion time: Processing Time Received by 9:00 am: available at Received by 12:00 pm: available at Completion Time 11:00 am 2:00 pm
*THE SECOND PROCESSING AND COMPLETION TIME WILL BE ELIMINATED ON HOLIDAY AND/OR ON ANY DAY WITH SHORTENED TRADING HOURS
*NOTE: ANY ACH and/or CHECKS REQUESTED AFTER 12:00 WILL BE PROCESSED ON THE NEXT BUSINESS DAY
Cash Requests: Cash requests must be submitted by 10:00 am. Customer cash requests require signature upon receipt of the funds.
Crossland Div. of Wedbush, 141 W. Jackson Blvd. Ste 1740-A, Chicago, Il 60604, 312-786-1930
WIRE INSTRUCTIONS: CUSTOMER SEGREGATED ACCOUNTS
U.S. DOMESTIC INSTRUCTIONS
o FIFTH THIRD BANK
o ABA 042000314
o Credit: Wedbush Securities Inc. Customer Segregated Funds
o Account: 7236529363
o For Further Credit: (account name and number)
U.S. DOLLAR INTERNATIONAL INSTRUCTIONS
o Fifth Third Bank
o Swift Code: FTBCUS3C
o Credit: Wedbush Securities Inc. Customer Segregated Funds
o Account: 7236529363
o For Further Credit: (account name and number)
CUSTOMER 30.7 SECURED ACCOUNTS
U.S. Dollar Domestic Instructions
o FIFTH THIRD BANK
o ABA 042000314
o Credit: Wedbush Securities Inc. Customer Secured 30.7 Funds
o Account: 07236529371
o For Further Credit: (include account name and number)
U.S. Dollar International Instructions
o Fifth Third Bank
o Swift Code: FTBCUS3C
o Credit: Wedbush Securities Inc. Customer Secured 30.7 Funds
o Account: 07236529371
o For Further Credit: (include account name and number
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